Nothing is more important than protecting our most vulnerable population during this period of uncertainty. Learn more about how 911 Pain Management is keeping clients safe amid the COVID-19 pandemic.

911 Pain Management: The Patient Journey

At 911 Pain Management, our goal is to demystify the journey our patients take in order to encourage anyone suffering from neck, shoulder, arm, lower back, leg, or knee pain to come in for a quick, near painless treatment option. No matter if your pain is unbearable or if you feel it doesn’t warrant a trip to a pain management clinic, we have the perfect pain relief option for you.

You’ve just made the best decision you can in treating your pain. Our helpful staff at the front desk can help you schedule an appointment in-person or by phone, or email us from the comfort of your home at your convenience.

A lack of transportation shouldn’t mean a lack of pain relief. If you don’t have transportation--or can’t drive after your appointment--let us know and one of our drivers can pick you up and return you home.

At 911 Pain Management, we go above and beyond to ensure you receive the non-narcotic pain relief you need. We will send you reminders about your appointment via text, phone call, or email to make sure that you can visit us on the time and date scheduled.

The second step of your pain-free future begins here. Say “Hi” to our cheerful staff at the front desk to start your rapid registration process, and in no time you will be evaluated by our expert pain management specialists.

Our focus during a medical evaluation is your comfort. Our medical staff will quickly and accurately confirm and evaluate your areas of pain in order to discover what non-surgical, non-narcotic treatment options will be available to you.

Based on the results of your quick medical evaluation, our experienced medical staff will create a comprehensive plan that addresses how your pain will be treated using one of our many treatment options.

Living your best life pain-free is finally within reaching distance. After another short registration process where we provide documents for you to review, we will need your approval to perform the treatment (informed consent).

While this part of your journey may be the part that gives you the most anxiety, our medical personnel will do everything they can to ease your worries and fears of discomfort, long-term side effects, or needles as they accompany you to our preparation area. There, you can dress into a gown that we will provide to you, rest on one of our beds, have your vitals checked, and start an IV infusion.

If you are still anxious about the procedure, that is perfectly fine. Our pain treatment specialists can administer a short-term sedative to help give you peace of mind before we begin. Our non-surgical and non-narcotic pain treatment options are based on the use of therapeutic injections in the affected area of the body, offering fast relief.

Your pain-free future is now! After treatment, we will welcome you into our recovery area where we will monitor your progress for 15 minutes. After that, you can get dressed, and we will remove your IV and transfer you into a wheelchair.

After your treatment, we want you to take it easy. While we wheelchair you to the front, we will provide you with a light snack and some water to stay hydrated. We will then explain some after-treatment instructions and safety recommendations you can use while you wait for your transportation. When your transport arrives, we will take you to your vehicle.

Two weeks after treatment, we will give you a quick call to see how you are doing. Our goal here is to make sure you are recovering with little to no discomfort as planned. We will verify any pain that you may have, discuss any concerning symptoms, and answer any questions you may have, and if needed, we can schedule a follow-up visit with you as well.

Sources Of Acute Pain


Suffer from knee pain? This part of the body is a complex network of nerves, cartilage, and muscle, and every step can signal that something is wrong. If you need pain relief fast, let 911 Pain Management take care of your knee pain today.

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Your daily life routine over time can cause significant arm pain, and it can continue if you don’t seek out adequate pain management from an experienced pain management doctor. Learn more about your treatment options now.

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Neck pain shouldn’t stop you from doing what you need to do during the day, especially when plenty of options to relieve pain are available at 911 Pain Management. Seize the day and learn more about potential causes for your neck pain and how we can treat it.

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Are you experiencing pain in your shoulders? Plenty of reasons for shoulder pain exist, from a torn rotator cuff to joint pain and more. Don’t grin and bear the pain alone. Learn more about shoulder pain and how we can help you feel better today.

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You don’t have to be an athlete to suffer from leg pain. Muscle strains, broken bones, and joint pain can affect anyone, but that doesn't mean that you must suffer in silence. Get the fast pain management treatment you need for your legs today.

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Lower Back

No matter if you hit the gym, work in an environment that requires heavy lifting, or are just feeling the effects of aging, lower back pain and stiffness can demobilize you if you aren’t careful. 911 Pain Management helps patients overcome lower back pain with solid pain management solutions.

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the patient Journey


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1. Scheduled an appointment.

2. Plan your transportation.

3. We will send you a reminder.


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4. Registration and sign in.

5. Your medical evaluation.

6. Your treatment recommendation.


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7. Registration for treatment.

8. Preparation for treatment.

9. Treatment and recovery.

10. Discharge and release.

11. Transportation home.


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12. We will call you after 2 weeks to see how you are doing.

Our Pain Management Services in McAllen, TX

Pain Point Injections

Pain Point Injections

Our pain management doctors can provide trigger point, soft tissue, and steroid injections to help you find pain relief.

Nerve Blocks

Nerve Blocks

Nerve blocks are a type of pain medicine that works to block the pain signals being sent from the nerves in your back.

Medication Management

Medication Management

Medication is one powerful tool used by your Rio Grande pain team. We can provide the guidance that you need to stay safe.

Regenerative Medicine

Regenerative Medicine

Our regenerative medicine specialists can provide platelet-rich plasma therapy, stem cell therapy, or exosomes treatment to help get you relief.

Yixiang Liu MD


Yixiang Liu MD is a nationally renowned pain management physician in McAllen, Texas. She has never settled for less when it comes to healing others, and her medical training, education, and exceptional expertise ensure that you get the best in pain management available to you.

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See the Benefits of Pain Management in Your Life

Improve Heart Health

Improve Heart Health

Pain can cause your blood pressure and heart rate to increase, putting more strain on your heart. Pain management can help.

Get Better Sleep

Get Better Sleep

Pain can be a real hurdle standing between you and a good night’s sleep. Our pain management doctors can give you relief.

Relieve Muscle Tension

Relieve Muscle Tension

Acute pain can cause us to tense up and tighten our muscles. Pain medicine and treatment can help relieve that tension.

Boost Mobility

Boost Mobility

If you’re suffering from pain, you might be less flexible and mobile than you once were. Pain management can get you moving again.